FAQ

GENERAL INFORMATION

Q. How long the company has been established?

A. The company has been established since 1985.

 

Q. Where does Viro word come from?

A. It comes from EN-VIRO-NMENT.

 

Q. How long does it take from International Soekarno Hatta Airport to factory?

A.    Around 40-60 minutes by car.

 

Q.   What is the minimum order quantity?

A.    Depend on the product, we have stocks on some products. For others, we need to produce.

 

Q.   Where is the port of loading?

A.    Tanjung Priok Port.

 

PRODUCT

Virothatch

 Q. What is the size of the Virothatch?

 A. 78 cm x 61 cm.

 

Q. How many color does the thatch has?

A. Three colors; Java, Java Aged, Bali.

 

Q. What does FR means?

A. Fire Rated.

 

Q. What certificate do we have for FR?

A. We have many different FR testing certifications from different countries and for diverse applications. Please contact our sales representative, to discuss your specific needs.

 

Q. What is the minimum quantity?

A. For Non FR we have stock, For FR please contact our sales dept.

 

Q. How many pieces per SQM?

A. Between 6.5 to 8 pcs per SQM depending roof shape and area.

 

Q. Is the thatch already water proof?

A. No, the roof needs Technowood and waterproof.

 

Q. Is the product PVC?

A. No, we use HDPE (High Density Polyethylene).

 

Q. Is the product can stay again strong wind?

A. Yes we have passed wind lifting test with TAS 107 certification for 120 miles per hour.

 

Q. what is the minimum slope for the roof using Virothatch?

A. The minimum slope is 20 degree.

 

Virosurface

Q. What is the standard size?

A. Our Standard size is 1.2m x 2.4m (4 x 8’).

 

Q. Can we have custom size?

A. Yes, as long as it is reasonable size and no limitation for shipping purpose.

 

Q. How the price is charged?

A. The price is charged per SQM.

 

Q. How the surface will be packed?

A. It will be packed in roll.

 

Viroumbrella

Q. How many color do you have?

A. Three colors; Java, Bali, Reed, and Java Aged.

 

Q. How many size do you have?

A. 7’ = 2.1m, 9’ = 2.7m, and 11’ = 3.3m.

 

Q. Can we have custom size?

A. Yes, but minimum quantity will be applied.

 

Q. Can we buy the umbrella thatch panel only without the metal frame?

A. Yes, you do.

 

Q. What is the minimum quantity?

A. There is no minimum quantity.